Supported file types

Parachute accepts a range of file types when you upload files in a thread or forward an email to your inbox address.

Supported file types

Type	Extension	Web app	Email
PDF	.pdf	Yes	Yes
Word	.docx, .doc	Yes	Yes
PowerPoint	.pptx, .ppt	Yes	No
Image	.png, .jpg, .jpeg	Yes	Yes
Image	.tiff, .webp, .heic	Yes	No
Excel	.xlsx, .xls, .xlsm	Yes	No
CSV	.csv	Yes	Yes
Text	.txt	Yes	Yes
Rich Text	.rtf	Yes	Yes
Markdown	.md	Yes	No
HTML	.html, .htm, .mht, .mhtml	Yes	No
Email	.eml	Yes	No
Outlook Email	.msg	Yes	No

Web app - files uploaded directly in a thread via the Parachute interface.
Email - files attached to an email sent to your Parachute inbox address through the email to thread feature.

Next steps

• Email to thread - create threads by forwarding emails
• Knowledge base - upload reference documents for AI to draw on