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Branding

Branding lets you upload letterhead templates so that exported documents carry your firm’s visual identity - logo, headers, footers, margins, and font styles. This is purely cosmetic and doesn’t affect the content of your documents.

Uploading a letterhead

From Firm settings > Branding:

  1. Click Upload template
  2. Select a .docx file from your computer
  3. Give the letterhead a name (e.g. “Standard letterhead”, “Client-facing”)
  4. Click Save

You can upload multiple letterheads for different purposes - for example, one for internal memos and another for client-facing documents.

Setting a default letterhead

Mark one letterhead as your default so it’s automatically pre-selected when you export. You can always choose a different one at export time.

What makes a good letterhead

Your letterhead is a Word document (.docx) that Parachute uses as the container for exported documents. When you export, Parachute inserts the AI-generated content into your letterhead while preserving its headers, footers, and page styling.

What to include

  • Header - your firm’s logo, name, and any tagline or contact details you want on every page
  • Footer - page numbers, confidentiality notices, firm address, or registration details
  • Page layout - your preferred margins, page size (A4, Letter), and orientation
  • Font styles - define your preferred fonts and sizes for headings and body text using Word’s built-in style definitions (Heading 1, Heading 2, Normal, etc.)

Example letterhead structure

A typical law firm letterhead might look like this:

ElementExample content
HeaderFirm logo (left-aligned), firm name and ABN/ACN (right-aligned)
FooterPage X of Y centre-aligned, address and phone number below
Margins2.54 cm (1 inch) all sides
Body fontArial or Times New Roman, 11pt (set via the “Normal” style)
Heading 122pt, bold - used for document titles
Heading 214pt, bold - used for major sections
Heading 312pt, bold - used for subsections

Tips for creating your letterhead

  • Use Word’s built-in styles - Parachute maps its content to standard Word styles (Normal, Heading 1, Heading 2, etc.). Define these in your letterhead so exported documents inherit your fonts, sizes, and colours automatically.
  • Keep the body empty - Parachute replaces the body content entirely, so leave it blank or use placeholder text. Only headers, footers, and style definitions are preserved.
  • Test with a short export first - upload your letterhead, export a short document, and check the result in Word before using it for client work.
  • Save as .docx - Parachute only accepts Word .docx format. If your file is in .doc or another format, open it in Word and save as .docx first.

Choosing branding at export

When you export a document from the editor, the export dialog shows your available branding options:

  • Your letterheads - select any uploaded letterhead, with the default highlighted
  • No branding - export a clean document without any letterhead applied

Separately from letterheads, you can upload your organisation’s logo on the Branding page. This logo is used in client engagements and as a visual identifier across the platform. Accepted formats include PNG, JPG, and SVG.

Next steps

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