Service status
For current and historical information about uptime, downtime, scheduled maintenance, and system status, visit our status page:
If you’re experiencing problems with Parachute, you can:
- Check the status page for known incidents
- Contact support at support@goparachute.ai
We aim to respond to all support requests promptly. Our team is primarily based in Australia, so responses outside AEST business hours may take a few hours longer.
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