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Security

Parachute takes the security of your legal data seriously. Here’s an overview of how we protect your information.

  • Encryption in transit - all data is encrypted using TLS during transmission
  • Isolated environments - each organisation’s data is logically isolated from other organisations
  • Access controls - role-based permissions ensure team members only access what they need
  • Your documents and knowledge base content are used only to generate responses for your organisation
  • Parachute does not use your data to train AI models
  • AI interactions are processed securely and not shared across organisations

Parachute is hosted on secure cloud infrastructure with:

  • Regular security updates and patching
  • Automated backups
  • Monitoring and alerting for suspicious activity
  • SOC 2-aligned security practices

We welcome security researchers to help us identify and fix vulnerabilities. See our vulnerability disclosure policy for details on how to report issues responsibly.

For comprehensive information about our security practices, certifications, and data processing policies, visit our security page at goparachute.ai/security.

If you have specific security questions, contact us at security@goparachute.ai.

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