Supported file types
Parachute accepts a range of file types when you upload files in a thread or forward an email to your inbox address.
| Type | Extension | Web app | |
|---|---|---|---|
.pdf | Yes | Yes | |
| Word | .docx, .doc | Yes | Yes |
| PowerPoint | .pptx, .ppt | Yes | No |
| Image | .png, .jpg, .jpeg | Yes | Yes |
| Image | .tiff, .webp, .heic | Yes | No |
| Excel | .xlsx, .xls, .xlsm | Yes | No |
| CSV | .csv | Yes | Yes |
| Text | .txt | Yes | Yes |
| Rich Text | .rtf | Yes | Yes |
.eml | Yes | No | |
| Outlook Email | .msg | Yes | No |
Web app - files uploaded directly in a thread via the Parachute interface.
Email - files attached to an email sent to your Parachute inbox address through the email to thread feature.
- Email to thread - create threads by forwarding emails
- Knowledge base - upload reference documents for AI to draw on
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