Parachute support
Quick start
Set up your firm, invite your team, build your knowledge base, and draft your first document.
Tips and tricks
Best practices for getting the most out of Parachute, from prompt structure to thread management.
AI document drafting
Generate privacy policies, contracts, and legal documents in minutes.
The document editor
AI actions, comments, version control, export to Word and PDF, and real-time collaboration.
Document review
Automated multi-stage review that identifies obligations, conflicts, and risks.
Knowledge base
Build a knowledge base that powers smarter, firm-specific AI responses.
AI modes
Choose between Paralegal, Lawyer, and Senior Associate modes for different levels of AI capability.
Branding
Upload letterhead templates so exported Word documents carry your firm's headers, footers, and styling.
Document templates
Upload reference Word documents and use AI to draft new documents based on their structure and style.
Exporting documents
Export to Word with tracked changes, comments, and letterhead branding, or download as PDF.
Meeting notetaker
AI bot joins your Zoom, Teams, or Google Meet calls and generates structured meeting notes.
Email to thread
Forward emails to your Parachute inbox to instantly create AI-powered threads.
Supported file types
File types you can upload in threads or include in forwarded emails, and how each is processed.
Matters
Group related threads under a single matter to organise work, assign team members, and keep context connected.
Workstreams
Organise legal work into Business, Regulatory, HR, and Corporate Affairs.
Inviting clients
Connect your clients to Parachute so their verification requests route directly to your firm.
Verification workflow
Claim, review, and complete expert verification requests from your firm's clients.
Expert verification
Get your legal documents reviewed by qualified legal and cybersecurity professionals.
Your profile
Update your name and profile photo. Your profile is visible to clients during expert verification.
Team management
Invite team members, assign roles, and manage your organisation's seats.
Credits
Understand monthly allowances, per-interaction costs, and how to track your usage.
Billing and plans
Manage your subscription, upgrade or cancel, and find your invoices.
Notifications
How Parachute notifies you about new messages, completed verifications, and team activity.
Microsoft Word
Draft and edit legal documents directly in Word with the Parachute add-in.
Slack
Ask legal questions and get AI-powered answers directly in Slack.
Smokeball
Search matters, log time, manage contacts, and access practice data from AI chat.
Security
How Parachute protects your data, including encryption, infrastructure, and AI data usage.
Vulnerability disclosure
How to report security vulnerabilities responsibly. Includes safe harbour protections.
Wall of fame
Recognising the security researchers who help keep Parachute safe.
Service status
Check current and historical uptime, incidents, and scheduled maintenance.
Writing effective prompts
Get better results from Parachute's AI with structured requests, context, and output formatting.
Privacy policy drafting
How to draft a compliant privacy policy covering GDPR, CCPA, and the Australian Privacy Act.
Onboarding your first client
A practical guide for law firms bringing their first client onto Parachute.
FAQ
Answers to common questions about credits, billing, collaboration, security, and more.
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